Digital Banking Support
Enhanced Digital Banking Experience
FAQs, Video tutorials, helpful guides, and any other information to help make our new Digital Banking experience easier for you.
Downloads
Digital Banking Guides
| Topic | Guide | Video |
|---|---|---|
| Home Page Overview (Retail) | View Guide | |
| Home Page Overview (Business) | View Guide | Watch Video |
| Login & Device Registration (Retail) | View Guide | Watch Video |
| Login & Device Registration (Business) | View Guide | Watch Video |
| Secure Messaging | View Guide | Watch Video |
| Alerts (Retail) | View Guide | Watch Video |
| Alerts (Business) | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| Account Details & History | View Guide | Watch Video |
| Activity Center | View Guide | Watch Video |
| Funds Transfer (Retail) | View Guide | Watch Video |
| Funds Transfer (Business) | View Guide | Watch Video |
| Multi-Transfers | View Guide | Watch Video |
| Account Labeling | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| One-Time Commercial Payments | View Guide | Watch Video |
| Payment Template Creation | View Guide | Watch Video |
| Tax Payments | View Guide | Watch Video |
| Split Transactions | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| ACH File Import | View Guide | |
| Multi-Wire Origination | View Guide | Watch Video |
| Wire Upload | View Guide | Watch Video |
| Recipient Management | View Guide | Watch Video |
| Recipient Upload from Batch | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| User Management (Non-Corporate) | View Guide | |
| User Management (Corporate) | ||
| User Roles | View Guide | |
| Company Policy | View Guide | Watch Video |
| Access VIP Token | View Guide |
| Topic | Guide | Video |
|---|---|---|
| Information Reporting | View Guide | Watch Video |
