Digital Banking Support
Enhanced Digital Banking Experience
FAQs, Video tutorials, helpful guides – information to help make our new Digital Banking experience easier for you.
Downloads
Digital Banking Guides
| Topic | Guide | Video |
|---|---|---|
| Home Page Overview (Retail) | View Guide | Watch Video |
| Home Page Overview (Business) | View Guide | Watch Video |
| Login & Device Registration (Retail) | View Guide | Watch Video |
| Login & Device Registration (Business) | View Guide | Watch Video |
| Secure Messaging | View Guide | Watch Video |
| Alerts (Retail) | View Guide | Watch Video |
| Alerts (Business) | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| Account Details & History | View Guide | Watch Video |
| Activity Center | View Guide | Watch Video |
| Funds Transfer (Retail) | View Guide | Watch Video |
| Funds Transfer (Business) | View Guide | Watch Video |
| Multi-Transfers | View Guide | Watch Video |
| Account Labeling | View Guide | Watch Video |
| Linking External Accounts | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| One-Time Commercial Payments | View Guide | Watch Video |
| Payment Template Creation | View Guide | Watch Video |
| Tax Payments | View Guide | Watch Video |
| Split Transactions | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| ACH File Import | View Guide | Watch Video |
| Multi-Wire Origination | View Guide | Watch Video |
| Wire Upload | View Guide | Watch Video |
| Recipient Management | View Guide | Watch Video |
| Recipient Upload from Batch | View Guide | Watch Video |
| Topic | Guide | Video |
|---|---|---|
| User Management (Non-Corporate) | View Guide | Watch Video |
| User Management (Corporate) | View Guide | Watch Video |
| User Roles | View Guide | Watch Video |
| Company Policy | View Guide | Watch Video |
| Access VIP Token | View Guide |
| Topic | Guide | Video |
|---|---|---|
| Information Reporting | View Guide | Watch Video |
