rev. 1/25
FACTS
WHAT DOES GULF CAPITAL BANK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons GULF CAPITAL BANK chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information
Does GULF CAPITAL BANK share?
Can you limit this sharing?
For our everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
YES
NO
For our marketing purposes to offer our products and services to you.
NO
WE DON’T SHARE
For joint marketing with other financial companies.
YES
NO
For our affiliates’ everyday business purposes, such as information about your transactions and experiences.
GULF CAPITAL BANK does not have affiliates.
NO
WE DON’T SHARE
For our affiliates’ everyday business purposes—information about your creditworthiness.
GULF CAPITAL BANK does not have affiliates.
NO
WE DON’T SHARE
For nonaffiliates to market to you.
NO
WE DON’T SHARE
Who we are
Who is providing this notice?
GULF CAPITAL BANK
What we do
How does GULF CAPITAL BANK protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings, secure access to online banking and mobile banking using multifactor authentication, and security questions to identify you when you call the bank.
How does GULF CAPITAL BANK collect my personal information?
We collect your personal information, for example, when you:
- Open an account or deposit funds.
- Pay your bills online or apply for a loan.
- Use your debit card for everyday purchases.
Geo-Location Information: Many mobile devices permit applications to access real-time location-based information. Our mobile applications may collect such information, with your permission, in order to enhance the features and functionality of our websites and financial service offerings. In addition, some of the information we already collect such as IP Addresses, may be used to estimate an approximate location of the device you are using to access our websites.
We also collect your personal information from others, such as credit bureaus, LexisNexis®, ID Insight℠ and Early Warning Services® LLC.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes – information about your creditworthiness.
- Affiliates from using your information to market to you.
- Sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies. GULF CAPITAL BANK does not have affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. GULF CAPITAL BANK does not have any nonaffiliates that we would share your information with.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include credit card companies.
Gulf Capital Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Gulf Capital Bank should contact the Texas Department of Banking through one of the means indicated below:
In Person or US Mail: 2601 North Lamar Boulevard, Ste 300, Austin, Texas 78705-4294
Telephone Number: 877-276-5554
Fax Number: 512-475-1313
E-mail: [email protected]
Website: www.dob.texas.gov
